Wuz LinkedIn Robbed?

There’s a provocative column by Joe Nocera in today’s NYTimes about LinkedIn’s IPO last week. Nocera thinks that the investment banks Morgan Stanley and Merrill Lynch — which LinkedIn hired to take it public — essentially stole hundreds of millions of dollars that should have gone to LinkedIn’s treasury.

Here’s how it works.Continue Reading

Auto-captioning YouTube

I somehow missed the news that YouTube is now automatically captioning all videos in English. That’s awesome news for the accessibility crowd. It’s a little problematic for the content industry.

Think about it. Continue Reading

Kawasaki on Management

I’ve been around the Macintosh world since about 1985, so I’m real familiar with Guy Kawasaki. Guy was the software evangelist for the Mac — the guy who went around persuading software developers to write for this unusual and innovative computer. In the intervening years, he wrote a couple of books about what became known as guerrilla marketing; those books are still on my shelves. In certain circles, he was (and is) quite famous. In certain circles, he became sort of yesterday’s news. Now, he runs a venture company and a news aggregator Alltop.com.

But there’s an excellent interview with him in this past Friday’s NYTimes…Continue Reading

Google Real-Time Search: some questions

Google today announced its inevitable reach into real-time search, instantly adding results from Twitter, FriendFeed and MySpace. As cool and useful as this may be, I’ve got a couple of questions about it.

Continue Reading

Google and Bing as a threat to content

Bing has now been around long enough for people to start looking for referrers in their server logs. Most people aren’t seeing a ton of traffic from Bing so they think it’s not a big deal.
It’s a dangerous and possibly self-deluding conclusion for any content provider. Remember: you — the content provider — are not the search engines’ market. You are, in fact, the product that they’re selling.
Bing is not innovating in search, as far as anyone can tell. It gives some very different results than Google; in many cases, it presents much deeper results than Google’s while missing other stuff.
Where Bing (and Yahoo) are innovating are in user experience. The goal of all these search engines is to give their users as much information as possible without their leaving the SERP. You want them to click on your URL to see your content and ads. But the search engines would just as soon that their page be the final word. That’s why Google is relying less on Description tags and more on page scrapes and microformats for its snippets. It’s why Bing has page excerpts pop up next to the URLs on the SERPs.
Bing has looked at the heat maps of what people look at in SERPs and is innovating around that upper left quadrant of the window. Google is making more options more easily available to searchers. But what kind of business model would your site have if it only existed to send people away? Right: none. The search engines are ever more in the business of helping people stick around, showing your information on their pages, and building environments where they let people leave only if they really want to — but would rather have them stick around, thanks.

What’s new about Bing?

Not long ago, I gave an interview to Betanews, which (who?) wanted to know what Microsoft’s new Bing search engine was up to.
A white paper from Microsoft didn’t provide much detail about Bing’s algorithm, but was forthcoming about why and how its user interface got that way. Interesting stuff.
But what’s even more important is that Bing (like Google) is presenting ever more of a web site’s content before users go to a web site. If you’re a site owner who tries to monetize eyeballs, you should start getting the message that you’re less and less in control of the presentation of your information. That’s not a good thing.

Dan on SEO

Rob Kelly, as best as we can put it together, is a guy I didn’t quite get to work with CMP. He was a senior adviser to the SEO out on the West Coast while I was editing NetGuide in New York. Now, he’s off building building a bunch of interesting sounding new companies.
Rob interviewed me the other day about SEO, and it came out pretty well, although I was talking a little faster than he could type. Click through for the whole deal, but here are a couple of pullquotes:

Ranking in the SERP (Search Results Page) is meaningless. Anyone can get to the first page for something. What I always watch for is traffic, and changes in traffic. I care about the conversion of what happens once someone hits my page…clicking the buy button or the ad. I can rank #1 on a search of “cellphone”…but if they come to my page and don’t convert, all I’ve done is cost my company money. If I can generate meaningful traffic to my reader, to my customer…that’s the win.

SEO isn’t an event, it’s a process… Too often, employers aren’t emotionally equipped to understand what SEO really is — it’s a quality process… that involves the entire company. When Toyota decided they were going to out-quality Detroit, they didn’t hire a quality guy and stick him in a cube. They hired someone who would come in and look at the operations of the entire company and build a process that baked quality in. And the best companies that do SEO, bake SEO in.

SEO is where marketers should start

If you want to sell something, tweaking your organic search is a great place to start. That’s the conclusion of a new study (PDF) published by Forbes.
The study found that:

  • The tools seen as most effective for generating conversions were SEO (48 percent) email and e-newsletter marketing (46 percent), and pay-per-click/search marketing (32 percent).
  • In the coming six months, respondents expect that ad networks will see the biggest declines in allocation of marketing spend; viral marketing and SEO will likely see the biggest increases. Behavioral Targeting is the category that is least likely to see any changes in spend.

Note that “effectiveness” is defined here as generating conversions, not mere page views — and that SEO is half again more effective than PPC. Notice also that SEO campaigns exceeded expectations of 45 percent of respondents; the next most satisfying tactic — PPC — exceeded expectations of only 25 percent of those surveyed.
And one more encouraging thing: the companies Forbes surveys understood that the important thing about search isn’t traffic (37 percent) or SERP position (34 percent.) It’s conversions: 70 percent.
Organic search = money. Remember that.

Media cabal meets secretly to discuss charging for online content

Top newspaper execs closeted themselves in an O’Hare airport hotel meeting room today, trying to figure out how to charge for their online content. Note: antitrust counsel was in the room; no word about whether he was bound and gagged.
As a consumer, I like free. As a content pro, I know that “free” has cost many of my friends their jobs — and that “free” would not have produced journalistic accounts of this meeting. I’m uncomfortable when industry groups convene in private to discuss whether and how to charge for their products. (Imagine if Exxon, Texaco, and Chevron had a meeting where pricing strategy was discussed.) That’s why there were lawyers there.
But on balance, I guess I’m rooting for them. Reliable, curated information has a commercial value. I’m just not sure I trust them to set the right price on that value.

Is the flexible touch screen here?

The folks at E-Ink — who make the clear high-contrast screen for the Amazon Kindle — appear to be prototyping the first flexible computer touch-screen. You know: the digital paper that’s been hyped since forever.
This article from Technology Review gives a neat overview of portable flat-screen technology, and why it’s so hard to combine both flex and touch. First applications will be, unsurprisingly, military. God only knows how much it’ll cost.