The usually fine AtNewYork newsletter has an odd item today. Seems that AOL’s news server has been screwed up for a week, with the result that Usenet posts from AOL members have not been propagating to the Net. Here’s how they blurbed it:
EXCLUSIVE: A propagation problem which prevented AOL customers from broadcasting messages to the wider USENET community for more than a week has led many customers to question AOL’s much vaunted customer service.
Well, now:
- Since when has AOL’s customer service been much-vaunted?, and
- Given the general cluefulness of AOL’s users and their leading role in the deterioration of Usenet, why is this a problem at all?
Anyone want to start a collection to pay the guy who can make this outage permanent?
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